10 questions to ensure respect and dignity

The British Nursing and Midwifery Council (NMC) has published new guidance for older people, their families and carers understand what level of care they should expect and how to challenge poor care.

Alongside this, they have also released guidance for nurses on delivering compassionate care after research commissioned by the NMC shows that less than half the population (46% ) currently thinks that older people are treated with enough dignity and respect when being cared for in hospitals and nursing homes.

Use this checklist to ensure that you or someone you know or care for is receiving good quality nursing care:

1.   Do I get help when I ask for it?

2.   Do the nurses care about me – not just for me?

3.   Are nurses courteous and respectful?

4.   Do I feel valued as an individual?

5.   Am I, or someone who knows what I would want, involved when decisions are being made about my care and treatment?

6.   Do I get help to eat and drink when I need it?

7.   Do I get pain relief when I need it?

8.   Are my hygiene and continence needs met?

9.   Do I feel safe and secure?

10. Do nurses notice when I am upset or distressed?

If you answer no to any of these questions, and have concerns about the nursing care that you or someone you know has received, you should tell someone. The best person to talk to is the person in charge of the nursing team. If you feel unable to raise your concerns with them and would prefer to talk to someone independent, get in touch with the Nursing & Midwifery Council on 020 7333 9333.

For more details, visit the Nursing & Midwifery Council
 

Mark Sadler